Studios and two-level suites 28–90 m² with a real kitchen, washing machine and air conditioning. 350 m to the sea, contactless check-in by code, single dispatch desk in chat — 24/7.
Not a cramped room. Not a risky private rental. A real apartment by the sea with 4★ hotel service.
Single point of service for guests
Report a maintenance issue in your apartment or ask a question about your stay — from your smartphone, anytime. No calls to the front desk, no waiting on hold.
- Channel 1: Telegram bot @demo_residence_bot
- Channel 2: web chat on this page, no registration required
- Mode: 24/7, round the clock
- Language: multilingual — in your language
How it works
Request dispatch is transparent: you select a category, the system routes your request to the right specialist, and you can see the status at every step.
- Step 1: select a category or ask your question
- Step 2: your request goes to the right specialist
- Step 3: track the status in "My Requests"
- Step 4: confirm the solution and leave a rating
What you can contact us about
Room maintenance and hotel operations — all in one place. Each category is automatically routed to the right specialist.
- Plumbing, electrical, climate: leaks, outlets, air conditioning
- Cleaning and access: linens, towels, keys, intercom
- Appliances and elevator: refrigerator, TV, elevator service
- General inquiry: check-in, check-out, Wi-Fi, parking, pets
Open the web chat right now
No messenger registration needed
Describe your issue — the dispatcher will accept your request and assign a specialist. If you prefer Telegram — connect to the bot in one step.